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Kobold
 
Joined: Fri Jun 05, 2009 11:06 am
Posts: 9
 Post subject: Help! Internet connection death with Maptool
PostPosted: Fri Jun 05, 2009 11:28 am 
Maptool Version: 1.3.b56 (launch and zipfile)
Operating system: Windows Vista
Router: BThomehub
Java: 1.6.0-oem
ISP: BTinternet (UK)

Disclaimer:
Right, First off, I would just light to say that Maptool singlehandedly blows everything else out of the freaking water. With cheese attached. however, I seem to be the only one amongst my friends with this problem, so naturally I have come to hate it with a passion. My hatred may be translated into this post slightly, so do forgive me if I unsult the awesomeness of this program.

Issue:
Maptools seems to have a problem with my connection issues. After port forwarding the right port (51234) and getting all of my friends to host on that port, when I try to actually connect to them using that, my internet connection just suddenly dies, and maptools just sticks on the 'connecting' screen till I close it (it closes normally if I click the 'X' at the top right). Afterwards, I cannot use the internet in any shape or form until I close and reconnect my connection to my router - I also cannot connect to my router menu to do anything unless I reconnect.
This also happens when I get my friends to connect to me. They get stuck on the connecting screen, and my internet crashes. (which is a good thing, so no one can hear me scream on my ventrillo server)

Tested solutions:
I have tried turning my firewall with the hope of making it work, which it didn't.
Changing the port forwarded didn't work.
Running it on its own with absolutely nothing else running other than the router doesn't work.
Back flipping through the window didn't work.
Praying to the god of RP and promising him to never ever powergame ever again didn't work either.

Any help, what so ever, will be appreciated. Really. Please. Dear god. I can't take it any more.


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Cave Troll
 
Joined: Fri Dec 19, 2008 1:21 am
Posts: 67
 Post subject: Re: Help! Internet connection death with Maptool
PostPosted: Sat Jun 06, 2009 11:30 am 
No idea, but maybe try:

-making sure your routers firmware is up to date.

-disabling UPNP when you start the server

-try some different ports.(edit- I see u tried this already)


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Deity
 
Joined: Fri May 12, 2006 7:56 pm
Posts: 6300
Location: Las Cruces, NM
 Post subject: Re: Help! Internet connection death with Maptool
PostPosted: Sat Jun 06, 2009 11:55 am 
Drugged dwarf wrote:
Operating system: Windows Vista

32- or 64-bit?

Drugged dwarf wrote:
Java: 1.6.0-oem

Where did you get this "oem" version number?

Open a command prompt and type in "java -version" and get the real version #.

Also from a command prompt, type in "ipconfig /all" and report back with the output.

Drugged dwarf wrote:
Maptools seems to have a problem with my connection issues. After port forwarding the right port (51234) and getting all of my friends to host on that port, when I try to actually connect to them using that,...

Only the server needs to use port-forwarding.

Drugged dwarf wrote:
Afterwards, I cannot use the internet in any shape or form until I close and reconnect my connection to my router - I also cannot connect to my router menu to do anything unless I reconnect.

This also happens when I get my friends to connect to me. They get stuck on the connecting screen, and my internet crashes.

Check for driver and firmware updates for your network card.

Start MapTool on your PC. Start a server with it.

Start another instance of MapTool on the same PC and connect to the first instance via the Direct Connect tab using IP address 127.0.0.1. Does that work?

If so, disconnect from the client and try again using the LAN tab. Does it see the first instance in the local servers list? If so can you connect?

_________________
Call me, Hex Boy.

Visit http://www.darkisle.com for photos of castles, cairns, standing stones, and other ancient sites in the British Isles.


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Kobold
 
Joined: Fri Jun 05, 2009 11:06 am
Posts: 9
 Post subject: Re: Help! Internet connection death with Maptool
PostPosted: Sat Jun 06, 2009 7:23 pm 
Whoops.. I wrote it in anger and couldn't edit it while I waited for it to be approved. Firstly, thank you for the serious help, as I am quite distraught by this.

Java: 1.6.0_13
Type of Vista: 32bit

For /ipconfig all...
Quote:
Windows IP Configuration

Host Name . . . . . . . . . . . . : Gyan-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NETGEAR WN121T Wireless USB 2.0 Adapter
Physical Address. . . . . . . . . : 00-1B-2F-2E-A6-03
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::f0a1:535:49ef:2809%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.66(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.254
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : home
Description . . . . . . . . . . . : Intel(R) 82566DC Gigabit Network Connecti
on
Physical Address. . . . . . . . . : 00-19-D1-95-23-16
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:d5c7:a2d6:2c6f:1695:3f57:febd(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::2c6f:1695:3f57:febd%8(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.home
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{897944B8-2F31-4B45-942C-3AADC4E5C
1AF}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


My drivers and firmware seems up to date at the moment.

I will do the test, and then edit this when I am done.

Update:
So. Yes.. opening the server myself, then connecting using the Direct connect ip number you gave me worked. I can also see the server when I try to connect to it using the LAN, and it connects fine.


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Deity
 
Joined: Fri May 12, 2006 7:56 pm
Posts: 6300
Location: Las Cruces, NM
 Post subject: Re: Help! Internet connection death with Maptool
PostPosted: Sat Jun 06, 2009 7:32 pm 
Do you know why you have the Teredo Tunneling Interface installed? Corporate VPN software perhaps?

Open up MapTool and then bring up the Connection Information dialog. What local IP address does it show?

Can you go into Device Manager and disable all the network adapters but your Intel Gigabit and Netgear Wireless interfaces? Then try again.

Unfortunately gotta bail right now for a game session. I'll check back tomorrow.

_________________
Call me, Hex Boy.

Visit http://www.darkisle.com for photos of castles, cairns, standing stones, and other ancient sites in the British Isles.


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Kobold
 
Joined: Fri Jun 05, 2009 11:06 am
Posts: 9
 Post subject: Re: Help! Internet connection death with Maptool
PostPosted: Sun Jun 07, 2009 3:33 am 
Right. I have absolutely no idea what Tornado tunnelling even is. It's the first I've heard of it on my system.

Maptool's local IP Address is: 192.168.1.66

And I have absolutely no other network adapters other than those two working.

Also, thanks for the help.

Edit: alright.. silly me. I forgot I had to click Show hidden files, and now I have a crapton of other things in there talking about WAN miniports, and isatap. Should I disable them too?


Last edited by Drugged dwarf on Sun Jun 07, 2009 7:42 am, edited 1 time in total.

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Kobold
 
Joined: Mon Aug 07, 2006 12:39 pm
Posts: 19
 Post subject: Re: Help! Internet connection death with Maptool
PostPosted: Sun Jun 07, 2009 6:05 am 
Teredo is installed with Vista and enabled by default (it's a method of tunneling IPV6 traffic over an IPV4 network). It's extremely unlikely that you need it, so try disabling it.


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Deity
 
Joined: Fri May 12, 2006 7:56 pm
Posts: 6300
Location: Las Cruces, NM
 Post subject: Re: Help! Internet connection death with Maptool
PostPosted: Sun Jun 07, 2009 9:25 am 
Drugged dwarf wrote:
Update:
So. Yes.. opening the server myself, then connecting using the Direct connect ip number you gave me worked. I can also see the server when I try to connect to it using the LAN, and it connects fine.


That would imply that your system is fine. If you have another PC on your home network that could be used to test the connection (also via the LAN tab) that would be even better.

Drugged dwarf wrote:
Maptool's local IP Address is: 192.168.1.66

And I have absolutely no other network adapters other than those two working.
Edit: alright.. silly me. I forgot I had to click Show hidden files, and now I have a crapton of other things in there talking about WAN miniports, and isatap. Should I disable them too?

No. MapTool is grabbing the right network connection which is what I was concerned about and it does seem to be fine.

This would point the problem at your router or, possibly, your provider.

Try using a lower port number like 8310 and have a friend set up a server or try to connect to you. For you to run a server you'll have to forward that port. You don't need to forward the port to connect out to others.

_________________
Call me, Hex Boy.

Visit http://www.darkisle.com for photos of castles, cairns, standing stones, and other ancient sites in the British Isles.


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Kobold
 
Joined: Fri Jun 05, 2009 11:06 am
Posts: 9
 Post subject: Re: Help! Internet connection death with Maptool
PostPosted: Sun Jun 07, 2009 5:52 pm 
Unfortunately, I do not have any other PC to test in the house with. Which completely sucks on my side. Also.. lowering my port doesn't seem to help.

If it is my router or provider, I think I am fresh out of options then. Thank you for the help regardless.


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Deity
 
Joined: Fri May 12, 2006 7:56 pm
Posts: 6300
Location: Las Cruces, NM
 Post subject: Re: Help! Internet connection death with Maptool
PostPosted: Sun Jun 07, 2009 7:01 pm 
Are you stuck using that router? Is this a cable or DSL setup? There are a number of other UK folks here on the forum using MapTool and I have to guess that some of them are using the same provider.

It seems very strange that connecting out to a MapTool server would cause your router to lock up. I would expect you to have other problems in this case.

_________________
Call me, Hex Boy.

Visit http://www.darkisle.com for photos of castles, cairns, standing stones, and other ancient sites in the British Isles.


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Site Admin
 
Joined: Mon Jun 12, 2006 12:20 pm
Posts: 11622
Location: Tampa, FL
 Post subject: Re: Help! Internet connection death with Maptool
PostPosted: Sun Jun 07, 2009 8:31 pm 
Another option would be to bypass the router and plug directly into your network source. That eliminates the router as an issue.

Also, I notice you have DHCP turned off (based on the ipconfig output). Why is that?

_________________
Interested in Time Magazine's Best Invention of 2008 Unix-powered laptop? No crashes or lockups. In fact, that series of articles has two such machines. The other is a Dell netbook. :)


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Kobold
 
Joined: Fri Jun 05, 2009 11:06 am
Posts: 9
 Post subject: Re: Help! Internet connection death with Maptool
PostPosted: Sun Jun 07, 2009 9:09 pm 
Right.. answering things in order...

I am actually stuck using that router, as it is the one that the service provider gave me, and I would rather not just buy a new one (although, with all the crap that's been happening, I am sorely tempted).

I am not very tech Savvy, but I am sure it is a DSL setup - as in running on phonelines... right?

And yeah, you're probably right, It's my router, not my provider.

Bypassing the router is also another issue, as the phone lines and my comp are quite some distance away from each other.

And I put it on static adresses when I was trying to figure out what was wrong. I'll reset it back to normal now.


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Giant
 
Joined: Mon Feb 02, 2009 7:24 am
Posts: 117
Location: UK
 Post subject: Re: Help! Internet connection death with Maptool
PostPosted: Sun Jun 07, 2009 9:24 pm 
Your ISP gave you the router? Excellent! Are you near the end of your contract? If you have a look about and see if any other ISPs are giving away free routers. If they are ring your ISP and mention how so and so is giving away free routers, mention how you are at the end of your contract and wanted to start up another one. See if they'll give you a new router in exchange for another year's contract.

It works for a lot of my customers and if they say no, well, you've not lost anything :P

Illiani :mrgreen:

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Kobold
 
Joined: Fri Jun 05, 2009 11:06 am
Posts: 9
 Post subject: Re: Help! Internet connection death with Maptool
PostPosted: Mon Jun 08, 2009 6:42 am 
Hmm... that's a sneaky idea...

I LIKE IT!

Alright, That aside, here's something I think might actually be helpful to the community. It seems my bug leveled up.

After attempting to connect (and then losing the internet again) I attempted to turn DHCP back on... only for windows Explorer itself to crash. The 'properties' screen froze, and the only way I could get rid of it was to use Task manager, which, of course, said Windows explorer was crashing.

Thinking it strange, I restarted my computer, and did it again, but everything was fine. So, I tested it out twice more, and everytime I do a connection on maptools, (and get booted off) I can't turn my DHCP back on.

This also is the same for uninstalling programs on my computer, AAAAAND for disabling networks (I had hamachi on and tried to turn it off with the same result)


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Site Admin
 
Joined: Mon Jun 12, 2006 12:20 pm
Posts: 11622
Location: Tampa, FL
 Post subject: Re: Help! Internet connection death with Maptool
PostPosted: Mon Jun 08, 2009 11:02 am 
Heh, ya' gotta love Windows, eh?

Good luck getting this worked out. At this point, I would simply wipe the machine and reinstall Windows, just to teach it a lesson. ;)

_________________
Interested in Time Magazine's Best Invention of 2008 Unix-powered laptop? No crashes or lockups. In fact, that series of articles has two such machines. The other is a Dell netbook. :)


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