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Kobold
 
Joined: Sun Oct 29, 2017 4:49 pm
Posts: 1
 Post subject: Bizzare connection bug | Windows 10 64-bit | v1.4.1.8
PostPosted: Sun Oct 29, 2017 5:04 pm 
So, whenever I try to use maptool, everything runs fine for a while. But after a seemingly random amount of time (usually between 10 and 60 minutes), I am disconnected from the server with the message "Server has disconnected." Any attempts to reconnect fail on timeout. Attempts to connect to other servers fail on timeout. Restarting the computer allows connection again, but the issue still persists. Log files are attached.


File comment: This one has a stack trace at the end
GenericUpdater-2017-10-29-16-30-02-743-pid0.log [6.8 KiB]
Downloaded 6 times
Wrapper-2017-10-29-17-26-52-767.log [6.56 KiB]
Downloaded 6 times
MapTool-MapTool-2017-10-29-17-26-55-610-pid0.log [4.84 KiB]
Downloaded 6 times
GenericUpdater-2017-10-29-17-26-52-976-pid0.log [18.39 KiB]
Downloaded 4 times
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Deity
 
Joined: Tue Nov 10, 2009 6:11 pm
Posts: 7969
Location: Bay Area
 Post subject: Re: Bizzare connection bug | Windows 10 64-bit | v1.4.1.8
PostPosted: Sun Oct 29, 2017 6:10 pm 
I would note the time of disconnect and your ip address. It could be on the hour by the hour. I used to have a router that would disconnect me from WOW like that. There was actually a setting on the router that only had the lease time set to 1 hour, and then my connection would reset. I'm guessing you're behind a school's firewall, so it could be them and not you. There are programs that allow you to connect to other over port 80 (I forget the name of the one used most common), but it can be a pain because everyone would have to run it and configure it. You could try using port 80 for MT and see if that helps.

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Site Admin
 
Joined: Mon Jun 12, 2006 12:20 pm
Posts: 12103
Location: Tampa, FL
 Post subject: Re: Bizzare connection bug | Windows 10 64-bit | v1.4.1.8
PostPosted: Sun Oct 29, 2017 6:29 pm 
Agreed. I don’t think this is a MapTool issue, but something in the network stack, such as DHCP lease times, or Windows network driver issues, and so on.

Since rebooting solves the problem, I don’t think it’s an application issue.

I will warn you: this will be difficult to nail down; networking problems always are. You can try Google’ing for your device driver name and “random disconnect” and see what you get. You can try the same search with your router model instead of device driver name. If those don’t turn anything up, you can try posting your specifics here and see if anyone with similar equipment has had this issue and how they solved it.


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Demigod
 
Joined: Sun Feb 25, 2007 11:53 am
Posts: 3782
Location: MD
 Post subject: Re: Bizzare connection bug | Windows 10 64-bit | v1.4.1.8
PostPosted: Sun Oct 29, 2017 7:17 pm 
plof27 wrote:
So, whenever I try to use maptool, everything runs fine for a while. But after a seemingly random amount of time (usually between 10 and 60 minutes), I am disconnected from the server with the message "Server has disconnected." Any attempts to reconnect fail on timeout. Attempts to connect to other servers fail on timeout. Restarting the computer allows connection again, but the issue still persists. Log files are attached.

What Network Adapter are you using?

What are your receive and transmit buffers set to?

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