HELP: Unable to Host - v. 1.4.1.6
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- Kobold
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HELP: Unable to Host - v. 1.4.1.6
ISSUE RESOLVED, THANK YOU.
Hi, I could use some help in setting up my router to allow Maptools server hosting.
I've gone through previous help threads and had the assistance of another user who has had issues like this before but my players are still unable to connect to any server that I host.
Here's what I've done so far:
-Set up my router to allow UPNP (and the UPNP box is checked when I start the server)
-Configured my router to allow the Maptools port. Pic related.
-Lowered both my Windows Firewall and my router's firewall to "Off"
Is it an issue with how I set up port forwarding or is it something else? Assume the IPs I've censored are correct. I input them according to what it said in the "Connection Information" window in my MT client.
Hi, I could use some help in setting up my router to allow Maptools server hosting.
I've gone through previous help threads and had the assistance of another user who has had issues like this before but my players are still unable to connect to any server that I host.
Here's what I've done so far:
-Set up my router to allow UPNP (and the UPNP box is checked when I start the server)
-Configured my router to allow the Maptools port. Pic related.
-Lowered both my Windows Firewall and my router's firewall to "Off"
Is it an issue with how I set up port forwarding or is it something else? Assume the IPs I've censored are correct. I input them according to what it said in the "Connection Information" window in my MT client.
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Last edited by TheGodEmperor on Wed Feb 07, 2018 3:59 pm, edited 1 time in total.
Re: HELP: Unable to Host - v. 1.4.1.6
If you're going to use port forwarding make sure to UN-check the UPnP on the MT server startup. You should check your router for a way to make your IP it assigns you fixed as well. This is different than a static ip which is WAN related (router to outside world).
For example, on the Xfinity modem/router it's under Connected Devices and has a button that says Add Device with Reserved IP.
For example, on the Xfinity modem/router it's under Connected Devices and has a button that says Add Device with Reserved IP.
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- Full Bleed
- Demigod
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Re: HELP: Unable to Host - v. 1.4.1.6
If your router supports UPNP and it works with MT, you shouldn't do both of those things.TheGodEmperor wrote: -Set up my router to allow UPNP (and the UPNP box is checked when I start the server)
-Configured my router to allow the Maptools port. Pic related.
Don't do this.-Lowered both my Windows Firewall and my router's firewall to "Off"
However, I would uninstall Java, reinstall, and make sure you ACCEPT the security exception it asks for when you next load Maptool.
Then try starting a server with UPNP on again and check your IP/Port here: http://canyouseeme.org/
If it fails. Shut down the server and try to start it again. Check again. I have an issue in 1.4.0.5 where MT and UPnP doesn't always work with the first attempt for some reason.
You might want to try opening your router to check if the port is listed in your port forwarding rules and the UPnP is enabled.
If all of that fails, we'll need more info. Post your Help>Gather Debug Information. What router are you using? Who is your ISP?
Maptool is the Millennium Falcon of VTT's -- "She may not look like much, but she's got it where it counts."
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- Kobold
- Posts: 7
- Joined: Tue Feb 06, 2018 1:26 pm
Re: HELP: Unable to Host - v. 1.4.1.6
Old-ish Motorola router. Model# SBG6580-G228. ISP is Time Warner because I have literally no other options.What router are you using? Who is your ISP?
Also, debug information:
==== MapTool Information ====
MapTool Version: 1.4.1.6
MapTool Home...: C:\Users\jcont\.maptool
Max mem avail..: 1,817M
Max mem used...: 252M
==== Java Information ====
Java Vendor.: Oracle Corporation
Java Home...: C:\Program Files\Java\jre1.8.0_161
Java Version: 1.8.0_161
Result of executing 'java -version':
............: Java(TM) SE Runtime Environment (build 1.8.0_161-b12)
............: Java HotSpot(TM) 64-Bit Server VM (build 25.161-b12, mixed mode)
==== OS Information ====
OS Name........: Windows 10
OS Version.....: 10.0
OS Architecture: amd64
PATH...........: C:\Program Files\Java\jre1.8.0_161\bin;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\ProgramData\Oracle\Java\javapath;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Users\jcont\AppData\Local\Microsoft\WindowsApps;;.
Number of Procs: 8
==== User Information ====
User Name: jcont
User Home: C:\Users\jcont
User Dir.: C:\Users\jcont\Desktop\PDFs\MapmakingToolbox\MapTool-1.4.1.6
==== Network Interfaces ====
Display Name..: Software Loopback Interface 1
Interface Name: lo
Address...: 127.0.0.1
Address...: 0:0:0:0:0:0:0:1
Display Name..: Realtek PCIe GBE Family Controller
Interface Name: eth1
Address...: 192.168.0.19
Address...: fe80:0:0:0:e0ff:bbf7:c95a:6683%eth1
Display Name..: Microsoft Teredo Tunneling Adapter
Interface Name: net0
Address...: 2001:0:9d38:953c:83b519a:9ada
Address...: fe80:0:0:0:83b519a:9ada%net0
Host Address...: 192.168.0.19
Default Gateway: 192.168.0.1
==== Locale Information ====
Country.: United States
Language: English
Locale..: English (United States)
Variant.:
==== Display Information ====
Number of Displays: 1
Display 1: 1920x1080(32)
==== Internet Gateway Devices ====
No IGDs Found!
Re: HELP: Unable to Host - v. 1.4.1.6
Did you follow all of Full Bleeds instructions?
When you tried canyouseeme.org, did it show you have an open port?
Does your server show up in the list under the RPTools.net tab of the Connect to Server dialog?
Are your players using the Direct connection tab?
When you tried canyouseeme.org, did it show you have an open port?
Does your server show up in the list under the RPTools.net tab of the Connect to Server dialog?
Are your players using the Direct connection tab?
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- Kobold
- Posts: 7
- Joined: Tue Feb 06, 2018 1:26 pm
Re: HELP: Unable to Host - v. 1.4.1.6
Yes, to the letter.Did you follow all of Full Bleeds instructions?
No, I got a "Connection timed out" error.When you tried canyouseeme.org, did it show you have an open port?
Yes.Does your server show up in the list under the RPTools.net tab of the Connect to Server dialog?
No, they're connecting via the RPTool.net tab.Are your players using the Direct connection tab?
Re: HELP: Unable to Host - v. 1.4.1.6
Until that is resolved not much else matters.TheGodEmperor wrote:No, I got a "Connection timed out" error.When you tried canyouseeme.org, did it show you have an open port?
In your original post you had blanked out the Local IP address. Did you use the IP (192.168.0.19) that was shown in your Debug info?
Did you double-check the port number?
Is there any other device before or after your Motorola router?
Can you connect to your server within your own LAN? You have to use the Direct tab for this and is best tested with a second computer.
Re: HELP: Unable to Host - v. 1.4.1.6
[removed]
edit: Arris router issues sounded familiar. You may want to check out this thread: http://forums.rptools.net/viewtopic.php ... 30#p260161
I think the conclusion was that your router sucks.
edit: Arris router issues sounded familiar. You may want to check out this thread: http://forums.rptools.net/viewtopic.php ... 30#p260161
I think the conclusion was that your router sucks.
Downloads:
- Notepad++ MapTool addon
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- Coding Tips: Modularity and Design
- Videos: Macro Writing Tools
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- Kobold
- Posts: 7
- Joined: Tue Feb 06, 2018 1:26 pm
Re: HELP: Unable to Host - v. 1.4.1.6
Yes, and it could not have changed because it is a static IPIn your original post you had blanked out the Local IP address. Did you use the IP (192.168.0.19) that was shown in your Debug info?
Yes, 51234 is input everywhere it needs to be input.Did you double-check the port number?
No. The router is connected to a land line and my computer is connected to my router.Is there any other device before or after your Motorola router?
Yes, tested on a separate computer and by opening another instance of MT in my own and connecting. Both work.Can you connect to your server within your own LAN? You have to use the Direct tab for this and is best tested with a second computer.
I am about to get on the phone with TWC to see if they blocked any ports in my area.
EDIT: They're not.
Re: HELP: Unable to Host - v. 1.4.1.6
Apparently port forwarding issues are not uncommon with this router.
One solution I saw had to do with a firewall built-in to the router. Apparently it could be set to Low/Med/Hi and had to be set to Low in order for port forwarding to work.
In other cases making sure the External IP address (under port forwarding) was set to 0.0.0.0 seemed to be needed.
And then there is also an Enable/Disable drop-down that must be set to Enable.
One solution I saw had to do with a firewall built-in to the router. Apparently it could be set to Low/Med/Hi and had to be set to Low in order for port forwarding to work.
In other cases making sure the External IP address (under port forwarding) was set to 0.0.0.0 seemed to be needed.
And then there is also an Enable/Disable drop-down that must be set to Enable.
Re: HELP: Unable to Host - v. 1.4.1.6
Manual, firmware update and such can be found here:
http://arris.force.com/consumers/Consum ... 20Gateways
http://arris.force.com/consumers/Consum ... 20Gateways
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- Kobold
- Posts: 7
- Joined: Tue Feb 06, 2018 1:26 pm
Re: HELP: Unable to Host - v. 1.4.1.6
By God, you've done it! Server is up and people can connect. Thank you any everyone else in the thread for the help.In other cases making sure the External IP address (under port forwarding) was set to 0.0.0.0 seemed to be needed.
Re: HELP: Unable to Host - v. 1.4.1.6
That's good news! Glad to hear you're up and running.TheGodEmperor wrote:By God, you've done it! Server is up and people can connect. Thank you any everyone else in the thread for the help.
- Full Bleed
- Demigod
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- Joined: Sun Feb 25, 2007 11:53 am
- Location: FL
Re: HELP: Unable to Host - v. 1.4.1.6
That's a new one. Seems like the 0.0.0.0 setting is some kind of "feature" on the modem:
From this site: https://forums.xfinity.com/t5/Your-Home ... -p/1529477
We should probably have a stickied thread around here addressing odd-ball hardware specific solutions like this. The brave come to the forums for help. Others are likely to give up more quickly.
From this site: https://forums.xfinity.com/t5/Your-Home ... -p/1529477
Not making that clear inside the modem/instructions is odd... but I can see how having that single solution available might actually make setting the thing up easier for some people who have issues discriminating which address is what.On the SBG6580, you must *not* enter your external IP address in the port forwarding entry. Instead ... set it to 0.0.0.0 and the router will interpret that as using its own current IP address.
We should probably have a stickied thread around here addressing odd-ball hardware specific solutions like this. The brave come to the forums for help. Others are likely to give up more quickly.
Maptool is the Millennium Falcon of VTT's -- "She may not look like much, but she's got it where it counts."
Re: HELP: Unable to Host - v. 1.4.1.6
First time I've seen it till I googled the issue. Perhaps on that network, the cable-modem gets a new IP address frequently.
Not sure what's a good solution to make these solutions more easily discovered in the forum. It really comes down to using search with the right term(s). In this case, the modem model number would be the right term to search for but not always.
A knowledge base type setup would probably be better but it still comes back to searching.
Not sure what's a good solution to make these solutions more easily discovered in the forum. It really comes down to using search with the right term(s). In this case, the modem model number would be the right term to search for but not always.
A knowledge base type setup would probably be better but it still comes back to searching.