- They are running MapTool on a Mac OS.
- The -current- Mac OS version they are on is Big Sur 11.0.1
- Before that, they were on Sierra or Catalina, they can't remember exactly which version, and Mac forced an upgrade to Big Sur at some point that they were really trying to avoid (it broke a bunch of work programs they were using).
- The issue cropped up -before- they ended up forced onto Big Sur.
- There was also the MapTool "forced" update in february of this year, with the exploits discovered in pre-1.8 versions of MapTool and everyone had to update (We are currently using 1.8.0).
- The issue began -before- this update, as well. I think the version we had been using at that time was 1.4.0.0.
- Particularly, the issue began a year or longer ago, but no idea precisely when.
- So whatever "triggered" this issue is currently unknown.
- It happened before the OS update and the Maptool update, and persisted through both.
- Weirdly, there WAS one or two times recently where MapTool actually DID save an autolog when my friend had checked. It was just two random days this year and spread apart from each other, no idea what made them different from any other days.
- Unfortunately, friend -also- doesn't remember the filepath -where- these autologs were originally created, as friend has moved the files since then. And I know nothing about Macs, so I have no idea what would be expected there.
- Friend has attempted many different ways of resolving this problem, including full uninstalling and reinstalling of MapTool, "redoing the setup", and following various "guides" on things to check. None have worked to restore autologging function.
- Their current MapTool chatlog autosave settings are:
- Time between chat log autosaves: 5 minutes
- Autosave chat log filename: chatlog-%1$tF-%1R.html
- File Sync Directory: Users/UserName/Desktop/Maptools/Maptool Chat Logs (which I guess is the filepath that friend couldn't remember earlier, maybe?)
So, might anyone who is familiar with the Mac-ified versions of MapTool have any ideas as to what this issue might be, or what might be causing it? If more information is needed, I can try to pass on further questions.